Privacy Policy
Last updated: 2026
At Ayléa Boutique ("we", "us", "our"), your privacy matters to us. This policy explains what information we collect when you visit or order from ayleaboutique.lk and how we use it.
Information we collect
To process your order and support you as a customer, we collect:
- Your name, delivery address, phone number, and email address
- Order details (items, sizes, colours, quantities, prices)
- Payment method selection (we do not store card or bank details)
- Communications you send us by email, WhatsApp, or social media
- Basic technical information (browser type, device, pages visited) collected via cookies and standard analytics
How we use your information
- Process, pack, and deliver your order
- Contact you about your order status, delivery, or issues
- Respond to your questions and provide customer service
- Improve our products, website, and shopping experience
- Send occasional updates about new arrivals or offers, only if you have chosen to receive them
Sharing your information
We do not sell your personal data. We share only what is necessary to fulfil your order:
- Courier partners — to deliver your order (name, address, phone)
- Payment providers — if you pay online, they process the payment directly and we never receive your card details
- Hosting and analytics providers — to run our website (limited technical data only)
Cookies
Our site uses cookies to keep your cart items during a session, to remember if you are signed in, and to measure basic website traffic. You can disable cookies in your browser settings, but some features (such as adding to cart or logging in) may not work.
Data retention
We keep order records for as long as needed to support customer service, resolve disputes, and meet accounting or legal requirements. Marketing preferences are kept until you unsubscribe.
Your rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing ayleaboutique@gmail.com. We will respond within a reasonable time, usually within 7 business days.
Children
Ayléa Boutique is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date above. Please check back occasionally.
Contact
For any privacy questions or requests, email us at ayleaboutique@gmail.com or call +94 77 805 8095.